Thank you for visiting this Privacy Policy, applicable to the website (“Website”) hosted by APi Group, Inc. and APi Group Corporation (jointly, “APi Group”). APi Group understands the importance of data privacy issues. This Privacy Policy (or “Policy”) describes the types of information we may collect from you (the individual visiting the Website), how we may use and share the information, and certain rights and options you have regarding your information. This Privacy Policy applies only to information we collect from you through APi Group’s Website, with a homepage currently located at apigroup.com.
This Privacy Policy does not apply to other APi Group digital properties, nor does it apply to your activities with external parties, even if APi Group provides a hyperlink to an external-party website. For example, our Website links to websites operated by our subsidiaries and affiliated companies. This Policy applies to the APi Group Website only. Please consult the privacy policies posted on each such external site, should you visit them.
Please read this Policy carefully before sharing information with us so you understand our practices regarding your information. By using our Website or communicating with us through the Website, you agree to the terms of this Policy on behalf of yourself and any other person or entity who may have rights through you.
Under our Policy, “personal information” is any information that identifies or can be used to contact a particular individual. With exceptions, the personal information that we typically collect from you is limited to the information that can be found on a business card—name, address, email address, and telephone number. The categories or types of personal information we may collect and process about you, now or in the future, are as follows:
We collect this information when you directly provide the information to us (such as by submitting a query through the Website).
We use the following types of information to make the Website available to you, to comply with our legal obligations, as necessary for our legitimate interests, or pursuant to your consent. Specifically, we may, now or in the future, use this information to:
We may also collect, use, and share “aggregated data”—such as statistical or demographic data—for any purpose. Aggregated data is not considered personal information, as it does not directly or indirectly reveal your identity.
APi Group uses the following technologies to automatically collect certain additional information about you.
The information collected through these technologies may be combined with personal information or aggregated with other information collected through our Website. We may share and disclose information about your use of our Website with our affiliates and our technology, analytics, or media partners who assist us in the operation of our business.
When the information we collect is aggregated, anonymized, or otherwise does not identify you, we may use that information for any purpose or share it with external parties, to the extent permitted by applicable law.
In addition, we may share information that we collect or that you provide in the following circumstances:
We reserve the right to disclose your information as necessary to comply with a subpoena or similar investigative demand, court order, request for cooperation from law enforcement or other governmental agency, to exercise our legal rights, to defend against legal claims, or as otherwise required by law.
We strive to provide you with choices regarding the personal information you provide to us. You can opt out of receiving informational or promotional emails from us by clicking the “unsubscribe” link in any such email you receive from us. In addition, you can also choose not to provide us with certain information requested through our Website, but that may result in you being unable to use certain features of our Website.
Data Privacy laws in certain countries and states provide individuals with the right to make requests to companies regarding their personal information. You can contact us at [email protected] if you would like to request that we correct your personal information or have it removed from our records. Please explain the personal information which you wish to be modified or removed. Once we have received your request, we will review it and contact you within 30 days of our receipt of your request, unless your request is complex or you have made a large number of requests, in which case we will notify you of any delay and will, in any event, reply within three (3) months.
We take appropriate administrative, technical, and physical security measures designed to protect your personal information from loss, theft, and unauthorized use, disclosure, or modification. For example, we limit access to personal information to relevant staff or contractors. Our online forms are encrypted and our network is routinely monitored.
Please be aware that no data transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot ensure or warranty the security of any information you transmit to us, and you do so at your own risk. APi Group is not responsible for the illegal actions of unrelated external parties.
We keep your personal information for as long as necessary to fulfill your requests or the purposes for which it was obtained. The criteria used to determine our retention periods include (i) for as long as we have an ongoing relationship with you, (ii) as required by a legal obligation to which we are subject, and (iii) as necessary to comply with legal obligations.
Our Website may contain links to external-party websites or digital services / tools. These other websites have separate privacy policies that you should review. While we make efforts to choose the links on our Website carefully, we cannot take responsibility for the content of linked Websites or those companies’ data-handling practices.
Our Website is intended for adults. The Website is not directed at, or intended for use by, children under the age of 16 years (in the EEA) or 13 years (in the United States). Accordingly, we do not knowingly collect personal information from children under age 16 (in the EEA) or under 13 (in the U.S.). Should a child whom we know to be under the appropriate age provide his or her personal information, we will use that information only to respond to that child and inform him or her that we must have parental consent before receiving such information.
APi Group operates its Website out of the United States, and information you provide to us will reside on servers in the United States. The data protection laws in the United States may not be the same as the data protection laws in your home country.
The European Union (EU) General Data Protection Regulation (“GDPR”) is a privacy law that affords certain rights relating to the personal information of individuals in the European Economic Area (“EEA”). The United Kingdom (“UK”)’s General Data Protection Regulation (“UK-GDPR”) is a similar privacy law that affords certain rights relating to the personal information of individuals in the United Kingdom. Specifically, if you are in the EEA or the UK, you have the following rights:
You will not typically need to pay a fee for access to your personal information (or to exercise any of the other rights). But we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances. Please also note that we may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
You can exercise your rights by contacting us as set out in the contact section below.
Additional information on your rights under the UK-GDPR is available in English from the United Kingdom’s Information Commissioner’s Office. For residents of other EEA countries, please see the website of your applicable Information Commissioner. If you are located in the EU and have a concern about our processing of your data, you may have the right to make a complaint to the appropriate data protection authority in the EU.
For the personal information that we collect from you, APi Group acts as a “controller” under the GDPR and UK-GDPR. As discussed above, we use data for a variety of different purposes. The purposes of processing, nature of the information and our lawful basis for processing are set out in the table below:
|
Purpose |
Information |
Lawful Basis |
|---|---|---|
|
To provide you with requested information, and respond to your questions, including directing you to the appropriate APi Group website. |
Nature of enquiry, location, Customer No (if existing customer), contact information, message content and IP address |
Legitimate interests |
|
To process and deliver your order for our products and/or services. |
Contact information, shipping or delivery address, and content |
Performance of a contract |
|
Respond to your enquiry request or further process your submitted form |
Nature of enquiry, location, Customer No (if existing customer), contact information, message content and IP address |
Legitimate interest |
|
Analyze your behavior on our Website and applications , in order to improve our products, services, Websites and applications |
IP address, log files. |
Legitimate interest; Consent (where your consent is required by law) |
|
Respond to a legitimate legal request from law enforcement authorities or other government regulators |
Contact information |
Compliance with legal obligations |
|
Conduct investigations to ensure compliance with, and comply with, legal obligations |
Contact information |
Compliance with legal obligations |
Most of the time, that lawful basis will either be to (1) perform a contractual obligation with you, (2) fulfill legitimate business interests, (3) comply with a legal obligation, or (4) conduct processing to which you have specifically consented.
For example, we need to process your personal data in order provide you with information and services that you may have requested. In that circumstance, our lawful basis for processing your personal information will be to satisfy your request with your consent. Likewise, it may be necessary to our legitimate business interests of growing and continuing our services for us to use your personal information in order to provide you with information regarding our activities and identify services that may be beneficial to you.
Please note that, if you submit personal information to us through the Website, that information will be stored on our servers in the United States. We only transfer your personal information with your consent, to perform a contract with or an obligation to you, or to fulfill a compelling legitimate interest that does not outweigh your rights and freedoms.
Please note that we may change this Policy from time to time. If there are changes to our Privacy Policy, we will post them here and update the “Last Updated” date at the top of this Privacy Policy. Continued use of this Website after any changes is deemed to be acceptance of those changes. Accordingly, we encourage you to check the Privacy Policy periodically for updates.
If you have any questions about this Privacy Policy or our information-handling practices, please contact us at:
APi Group
Website Team
This U.S. State Privacy Notice (“State Privacy Notice”) supplements our Privacy Policy. It applies solely to residents of states that have enacted comprehensive privacy legislation (“Consumers”), such as the California Consumer Privacy Act of 2018 (“CCPA”), the Colorado Privacy Act (“CPA”), the Connecticut Data Privacy Act (“CTDPA”), the Utah Consumer Privacy Act (“UCPA”), the Virginia Consumer Data Protection Act (“VCDPA”), and other, similar state laws as they become effective (“State Privacy Law(s)”) . This State Privacy Notice explains our collection, processing, and disclosure of “personal information” or “personal data” of Consumers under State Privacy Law. If any portion of this State Privacy Notice conflicts with our Privacy Policy, this State Privacy Notice shall control. Some of the Personal Information we collect may be subject to other data protection laws (such as the Fair Credit Reporting Act) and may be exempt from some or all of the requirements under State Privacy Laws. Please read this State Privacy Notice carefully before sharing information with us so you understand our practices regarding your information.
The following terms shall have the following meanings throughout this State Privacy Notice:
“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal Information includes “personal data” as that term is defined under State Privacy Laws. Personal Information also includes “Sensitive Personal Information,” as defined below, except where otherwise noted.
“Sensitive Personal Information” means Personal Information that reveals a consumer’s social security, driver’s license, state identification card, or passport number; account log-in, financial account number, debit card number, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; precise geolocation; racial or ethnic origin, citizenship or immigration status, religious or philosophical beliefs, or union membership; contents of email or text messages; and genetic data. Sensitive Personal Information also includes processing of biometric information for the purpose of uniquely identifying a consumer and Personal Information collected and analyzed concerning a consumer’s health, sex life, or sexual orientation. Sensitive Personal Information also includes “sensitive data” as that term is defined under State Privacy Laws.
“Third Party” has the meaning afforded to it under the applicable State Privacy Laws.
“Vendor” means a service provider, contractor, or processor as those terms are defined under State Privacy Laws.
To the extent other terms used in this State Privacy Notice are defined terms under State Privacy Laws, they shall have the meanings afforded to them in those statutes, whether or not capitalized herein. As there is some variation regarding such definitions between various State Privacy Laws, the definition(s) applicable to you are those provided in the statute for the state in which you are a Consumer. For example, if you are a Virginia Consumer, terms used in this State Privacy Notice that are defined terms under the VCDPA shall have the meanings afforded to them in the VCDPA.
We may collect or have collected in the past twelve months the following categories of Personal Information about Consumers:
Children’s Personal Information. We generally do not knowingly collect or process Personal Information of children under 13 years of age. If and when we do so, we will comply with the Children’s Online Privacy Protection Act (“COPPA”). For more information, please see our Privacy Policy.
We retain each of the above-mentioned categories of Personal Information for as long as necessary to fulfill your requests or the purposes for which it was obtained. The criteria used to determine our retention periods include (i) for as long as we have an ongoing relationship with you, (ii) as required by a legal obligation to which we are subject, and (iii) as necessary to comply with legal obligations.
We may collect and process Personal Information for the following purposes:
We may also collect, use, and share “aggregated data”—such as statistical or demographic data—for any purpose. Aggregated data is not considered Personal Information, as it does not directly or indirectly reveal your identity.
We may collect Personal Information about Consumers from the following sources:
We may disclose or have disclosed in the past twelve months all of the categories of Personal Information identified in Section B, above, to Vendors or Third Parties for a business purpose.
We may disclose or have disclosed in the past twelve months your Personal Information to the following categories of entities:
APi Group’s use of analytical cookies may be considered a sale under certain US State Privacy laws. You can opt-out of being tracked by these third party cookies by selecting the “Do Not Sell or Share My Personal Information” link at the bottom of the page.
APi Group’s Website team does not have actual knowledge of any sales of personal information regarding minors under 16 years of age. Additionally, in the past twelve (12) months, APi Group has not shared personal information collected through the Website of any category for purposes of cross-context behavioral advertising.
State Privacy Laws provides Consumers with various rights related to their Personal Information. This Section provides details regarding the data subject rights that are commonly available to Consumers under State Privacy Laws. We encourage Consumers to review the law of their state of residence to learn more about their rights under the law that applies to them.
To exercise the rights described above, you—or someone authorized to act on your behalf—must submit a verifiable consumer request to us by completing the Data Subject Rights Request Form, contacting us at [email protected] or calling 800-223-4922. Your request must include your name, e-mail address, mailing address, phone number, the nature of your inquiry and the context in which we may have received your information. If you are an agent submitting a request on behalf of a consumer, we may request that you submit a signed permission from the consumer authorizing you to make the request. In order to protect the privacy and data security of consumers, the verifiable consumer request must:
As indicated above, please be aware that State Privacy Laws provide certain limitations and exceptions to the foregoing rights, which may result in us denying or limiting our response to your request. For instance, State Privacy Laws limit the number of verifiable consumer requests that you may submit within a 12-month period. We encourage you to review the law of your state of residence to learn more.
We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. We may also request that you provide additional information if needed to verify your identity or authority to make the request. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you or the consumer on whose behalf you are making the request.
To appeal our decision on your data subject requests, you may contact us at [email protected]. Please enclose a copy of or otherwise specifically reference our decision on your data subject request, so that we may adequately address your appeal. We will respond to your appeal in accordance with applicable law.
We will respond to your request in accordance with the applicable timeframe provided under State Privacy Laws. Any disclosures we provide will only cover the 12-month period preceding the receipt of the verifiable consumer request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For requests to provide specific pieces of personal information we will select the format of our response; the format will be readily useable and should allow you to transmit the information from one entity to another. We will not charge a fee to process or respond to a verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing the request.
We will not discriminate against you for exercising any of your State Privacy rights by:
We reserve the right to amend this State Privacy Notice at our discretion and at any time. If there are changes to this State Privacy Notice, we will post them here and update the “Last Updated” date at the top of this document. Continued use of this website after any changes is deemed to be acceptance of those changes. Please check this page periodically for updates.
California Civil code § 1798.83 provides certain rights to California residents, including the right to request information from a business with whom the California resident has an established business relationship, regarding the business’s disclosure of personal information to third parties for marketing purposes by such third parties during the immediately preceding year. To request such information pursuant to Section 1798.83 of the California Civil Code, please contact us at [email protected]
We do not provide financial incentives to California Consumers who allow us to collect, retain, sell, or share their Personal Information. We will describe such programs to you if and when we offer them to you.
Please note that we may change this Policy from time to time. If there are changes to our Privacy Policy, we will post them here and update the “Last Updated” date at the top of this document. Continued use of this Website after any changes is deemed to be acceptance of those changes. Accordingly, we encourage you to check this State Privacy Notice the Privacy Policy periodically for updates.
If you have any questions about this State Privacy Notice, our Privacy Policy, or our information-handling practices, please contact us at:
APi Group
Website Team
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